Privacy Policy

1. Introduction

ImageTranslate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image translation service at imagetranslate.io (the "Service").

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us:

• Account Information: Email address when you create an account
• Payment Information: Payment details processed securely through Stripe (we do not store full credit card numbers)
• Images: Images you upload for translation processing
• Communications: Information you provide when contacting customer support

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device to improve your experience
• Analytics: We use Vercel Analytics and Google Analytics to understand Service usage

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your image translations using AI technology
• Process payments and fulfill orders
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Image Processing and Storage

Important: Images you upload are temporarily stored for processing purposes only. We process your images using AI technology to translate text while preserving design quality.

• Uploaded images are stored temporarily in secure cloud storage (Supabase)
• Original Images are automatically deleted after 90 days
• We do not use your images to train AI models
• We do not sell or share your images with third parties
• You retain all rights to your uploaded images

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, Google Gemini for AI processing, Supabase for data storage)
• Legal Requirements: If required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• HTTPS/TLS encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 General Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing of your data
• Export your data in a portable format

7.2 EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to data portability
• Right to object to automated decision-making
• Right to lodge a complaint with a supervisory authority

7.3 California Residents (CCPA)

California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held by businesses
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at support@imagetranslate.io.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service.

Types of Cookies We Use:

• Essential Cookies: Required for the Service to function (e.g., authentication)
• Analytics Cookies: Help us understand how visitors use the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features.

9. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

• Stripe: Payment processing - Stripe Privacy Policy
• Google Gemini: AI image processing - Google Privacy Policy
• Supabase: Data storage - Supabase Privacy Policy
• Vercel: Hosting and analytics - Vercel Privacy Policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country.

When we transfer data internationally, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission.

12. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy:

• Account Data: Until you delete your account or request deletion
• Uploaded Images: Automatically deleted after 24 hours
• Transaction Records: Retained for 7 years for legal and accounting purposes
• Usage Logs: Retained for up to 90 days

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through the Service or via email.

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: